Discussion in 'Announcements' started by Amadeus, Sep 4, 2010.

  1. Amadeus

    Amadeus The Maestro Staff Member

    There is a current issue with paypal in which their recurring billing system is adding an extra day to the "trial period". This means that it does not line up with my subscription software and it thinks that your subscription has expired for that one day until the payment goes through.

    I'm trying to come up with a solution to fix this for the moment; however, for now if you find that you've created a subscription and it is not being charged after the 5 days properly. Please do the following:

    1. Send an email to amadeusmq@yahoo.com with your ISXGAMES login and paypal email address.

    I will manually add the extra day for you so that you have a valid subscription until the payment goes through. This is a MUCH better solution than having you go and create a new subscription (since it could mean that the same thing could happen again.) Obviously, you will have to wait until I get home to check email; however, that's just the price we all have to pay for paypal's ineptness.

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