ISXEQ2 could not be loaded?

V1510n

Active Member
I just recently decided to re-download ISX, and I am having this problem when trying to load it up in game. I went through all the steps provided by a friend. I downloaded innerspace and updated all the files. I downloaded the tortoise and set it properly, downloading all the scripts. I got the proper eq2.exe file and set it in the proper folder. I was not told there was anything else needed to be done, but when I load eq2 up and try to load it up, all i get is:
ISXEQ2 could not be loaded.

ive been fooling around with settings, making sure ive downloaded everything properly and everything is fine, but it wont work. The only thing I can see as being the issue is log in information. I right click the target icon on my desktop and click on Lavish Software Login. It asks me for my information, and after inputting the information and hit okay, it tells me that I need to log in to activate innerspace. This may be the obvious problem I am having, but what could be the solution. I am using the proper account name and password from the lavishsoft website as it directs me to do, but with no avail. Has anyone else had this problem? Any insight would be much appreciated. Thanks.
 
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