Keyboard & mouse not working

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mymafiso

Active Member
When I load innerspace and I go to main log in screen , keyboard doesnt work so I cant type my log in info. Mouse Highlights the button but wont click on them. I am running XP Professional SP3. Have two other comps running vista and it works on them just fine. Please help it hasnt work in almost 2 months. Reinstalled innerspace and eq2 itself.
 

mymafiso

Active Member
Soooooo

So I am wandering why I am paying for a product I can't use on my computers? I get no help from the people who made this dam program. I need help dammit wtf I have been paying for something for a few months now that I cant use. None of you geeks want to help I have posted a few times and this is the last before I stop payments on all of my accounts. If you don't have an answer just say so dammit don't let me sit here and wonder. Now am I to understand that you all are to freaking busy to help me a good paying customer for more then 2 years. I have sent Amadeus emails and surprise no response there, I have had this post above up here for 5 days and no response from the dream team there either. Hey dont forget us little guys who pay your rent!!!!
 
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Hendrix

Well-Known Member
uhh

If innerspace isn't working on your XP machine then there is another issue because innerspace does indeed work with windows XP. With that being said, ISXEQ2 (the forums you are posting in) has nothing to do with your mouse / keyboard not working in EQ2 with Innerspace. ISXEQ2 and innerspace are 2 different programs writting by 2 different people. You coming here to complain about this would be like you going to Mozilla's website to complain that your keyboard doesn't work in any windows program. Mozilla has nothing to do with the development of windows.

I suggest you go over to lavishsoft.com and ask on their forums about issues. Also you may join #ismods on the irc.lavishsoft.com irc servers.
 

Amadeus

The Maestro
Staff member
ISXEQ2 does not include customer service. You get it only because I feel like it, feel generous, or because someone here is feeling generous.

This was explained on the website when you first created your subscription (http://www.isxgames.com/isxeq2/Acquisition_Step3.html)

An ISXEQ2 subscription grants you two things and two things only: access to the features available on the current version of ISXEQ2 for up to three different computers within a 24 hour time period, and free downloads of new versions of ISXEQ2 as they become available.

You are not paying for customer service. Do you really think that a product like ISXEQ2 *with* customer service would be as cheap as it is? ..lol.

That being said, if I didn't respond to your email, it means that either I didn't get it or it went to my spam folder. I typically respond to every email I get, regardless.


So, you have the following choices:

1. Stfu and either figure it out or enjoy ISXEQ2 on the computers that you're already using it on.

2. Try writing an email to me with your exact problem, etc.. from another address and/or in a different format to see if it goes through. You might want to double check that you're sending it to amadeusmq@yahoo.com . Also, as mentioned below, your problem is probably related to InnerSpace, not ISXEQ2 -- so, you should talk to Lax first.

3. Cancel your subscription and enjoy what ISXEQ2 is doing for you until your subscription runs out.

4. Cancel your subscription and request a refund for your last payment. In this case I will remove your account entirely and ban you from ever using ISXEQ2 in the future.



I'm surprised that you have been here for so long and still think that I really have a great concern as to whether you use and/or pay for ISXEQ2, like me, or anything else that you think. Honestly, I'm more of your customer than the other way around -- you need me much more than I need you, believe me.



FINALLY, the problem you're describing is not an ISXEQ2 problem. I don't do anything related to mouse or keyboard. Did you try using innerspace on that computer without isxeq2? My guess is that it won't work either ..which means that it's an InnerSpace issue, not ISXEQ2 (and there's nothing I can do about innerspace issues.) You'll have to go to www.lavishsoft.com and talk to Lax about that. Again, I refer you to the webpage where you originally created your isxeq2 subscription (http://www.isxgames.com/isxeq2/Acquisition_Step3.html):

Although it may not be apparently obvious from the outset, ISXEQ2 and InnerSpace are two completely different pieces of software and, as such, are developed by two different individuals. Therefore, when you subscribe to LavishSoft, you are paying for the development time, energy, and expertise that was put into the InnerSpace project. In turn, you should expect to pay for the time, energy, and expertise that was put into developing ISXEQ2.
 
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