Can't Login In To Eq2 On One Account

[Loppy]

I can log into all accounts through the Everquest 2 patcher but I can't log into one account through Innerspace.

I get the message 'Login rejected: invalid username or password'.

Would anyone know how I go about resolving this? Thanks!

 

[Kannkor]

I just spent some time with paturtles on IRC because he had the exact same issue. In the end, this was the best test we could do to prove it was his account that had the issue, and not any related software.
We closed down innerspace completely.
Log into the game "normally" (IE: Via Launchpad). Once in the game, type: /camp login
Once at the login screen, try to log in. You will get the login rejected.
You can try with an account that isn't bugged, and it will work fine.

I suggested he petition on his account with exactly the details above. Saying he can't login from the login screen, and explain how he got there (log in normally then /camp login).

 

[Loppy]

Thanks Kannkor.

I did exactly as you did suggested and, yep, I got exactly the same results.

All very strange. I don't know if its a coincidence but the account that is borked is the only account I logged into the game normally when the patchers were out of sync, just to check to broker for ethereals.

 

[Kannkor]

Interesting, if other people having the same issue could post if they did the same or not, would be interesting to find out why. It could have had to do with if you logged in while the account age was 0 (or whatever else was going on) your account got bugged.

 

[lixleon]

1 of my account got same issue and already petitioned for this, I can access to fourm and launchpad, just cant login into clients.
But there is an alternate way to solve this problem, add a new game into innerspace and use launchpad default profile to start your clients.

 

[Loppy]

This morning everything is working fine /relief!

Weirder and weirder but just glad its all resolved. Back to killing stuffs!

 

[Kannkor]

1 of my account got same issue and already petitioned for this, I can access to fourm and launchpad, just cant login into clients.
But there is an alternate way to solve this problem, add a new game into innerspace and use launchpad default profile to start your clients.

That wouldn't be a fix for the person I was helping, or Loopy actually. If they were not able to log in without innerspace at all, doing anything to innerspace shouldn't have had any impact at all.

Sounds like they probably had enough petitions about it, someone found the issue and globally fixed it... Or at least here is to hoping